Refund policy

Due to the bespoke and made-to-order nature of our jewelry, all sales are final and we do not accept returns or exchanges.

Each piece is carefully prepared specifically for your order, and we are unable to accept returns once an order has been placed.

If you experience an issue with your order or need assistance, please contact us at hello@bycharisdiamonds.com. We’re happy to help and will review any concerns on a case-by-case basis.

We encourage you to carefully review product details, sizing, and specifications before placing your order. If you have any questions before purchasing, please reach out to us and our team will be happy to assist.